About Business Projects

Business projects refer to organizational change projects which are non-standard, cross-functional in-house initiatives that aim at effecting internal changes. Below are the two major categories of business projects:

• Organization-wide transformation endeavor to improve profitability, reduce cost, uplift quality of customer services, upgrade organization learning capability and infrastructure, improve work processes in order to increase work productivity and operational efficiency. For example, a business turnaround programme or business transformation programme.

• Information Technology (IT) initiative to integrate business data and processes across the organization for better visibility on overall business performance which in turn, enables timely decision making. For example, implementation of a new ERP system or a replacement of a legacy transaction processing system.